Our mission at IMC is to fuse strategic human capital strategies with exceptional creative execution, building 'Crowne Cultures' that drive transformative business growth and make a global impact.
Our vision is to be the world's leading agency in creating transformative cultures, setting a new standard for brand success and work-life integration. We envision a future where businesses globally thrive on the strength of their 'Crowne Culture', leading to remarkable outcomes for their people and their bottom line.
In the Plan phase, IMC Culture professionals leverage research, analytics, and industry insights to guide strategic decision-making. Through a thorough brand audit, we interrogate the current landscape, uncover critical issues, identify key audience segments, assess competition, evaluate differentiators, and analyze the technological landscape. This wealth of knowledge leads us to a place of "enlightenment," enabling us to develop a strategically brilliant plan that align your brand's essence with the expectations and aspirations of both employees and customers.
In the Position phase, we strategically position your brand to maximize its relevance and impact among employees and customers. Building upon the insights gathered during the planning process, we design positioning strategies that resonate with both audiences. By aligning your brand's values, purpose, and unique value proposition with the needs and aspirations of employees and customers, we foster a deep sense of connection and loyalty.
In the Possess phase, we create engaging experiences and communications that inspire both employees and customers. By developing tailored strategies, creative campaigns, and impactful initiatives, we empower employees to become brand advocates and customers to become loyal brand ambassadors. Our goal is to foster a sense of belonging, purpose, and enthusiasm among employees while delivering exceptional experiences that captivate and retain customers.